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We’re here to help you find information, services, and resources related to Massachusetts government and public programs. Whether you have a question, need guidance navigating the site, or want to share feedback, we welcome hearing from you.

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If you have a general question about Mass.org or need help locating information on the site, please use the contact options below. We aim to respond as promptly as possible.

General Inquiries
Use this option for questions about site content, navigation, or general information.

Feedback and Suggestions

Your feedback helps us improve Mass.org. If you have suggestions about content, accessibility, or usability—or if you’ve spotted an error—please let us know.

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For media inquiries, partnerships, or requests to reference Mass.org content, please contact us using the details below:

Contacting Government Agencies

Mass.org provides information about a wide range of Massachusetts government programs and services, but we do not replace individual agencies.

If you need assistance with a specific service (such as licensing, benefits, taxes, transportation, or legal matters), please contact the relevant state or local agency directly using the contact details listed on their official pages.

Online Contact Form

You may also reach us by completing the contact form on this page. When submitting a message:

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Information you provide may be subject to applicable public records and disclosure laws.

Accessibility and Language Support

Mass.org is committed to making information accessible to all users. If you experience accessibility barriers or need assistance in another language, please contact us and we will do our best to assist or connect you with the appropriate resources.

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Thank you for visiting Mass.org. We appreciate your interest and your help in keeping this site accurate, accessible, and useful for everyone.